At Chef Works, customer satisfaction is our top priority. We are happy to accept the return of any un-embroidered, unused and non-altered item within 100 days of the original purchase date and issue a full refund.
T&C's of Returns
- A Return Merchandise Authorisation number (RMA) is required for all returns. This will be emailed to you after requesting a return.
- Shipping charges are the responsibility of the customer.
- All returns must include the original packaging and tags in a resalable condition.
- We will not accept the return of any item which shows signs of use or wear, including but not limited to:
- Odours, including smoke
- Pet hair
- Stains or other marks
- We only accept the return of items purchased directly from us; if you purchased through one of our distributor partners, please contact them for your return.
Delivery address for all returns:
Chef Works Australia
12/17-27 Power Ave
Alexandria NSW 2015